CASE STUDY: NEW JERSEY DEPARTMENT OF HEALTH
In partnership with the New Jersey Department of Health (NJDOH), Rover Labs provided over-the-counter COVID-19 Antigen Tests for students and staff in Early Childcare Education (ECE) centers/programs throughout the State of New Jersey.
CHALLENGES
As the State of New Jersey began the shift from pandemic to endemic phase, they began COVID-19 planning in the context of considerable unknowns regarding the likelihood of community protection through vaccination and other factors. It was critical to ensure public health safety for the most vulnerable populations, children who are unable to defend themselves from the coronavirus, by combatting PCR testing fatigue, and maintaining the flexibility to adapt as needs may change going forward.
SOLUTIONS
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COVID-19 Antigen Test Program
BENEFITS
Rapid On-boarding
ECE programs were able to register and request antigen tests effortlessly online or over the phone, Monday through Friday, in English or Spanish. All shipments were delivered within 48 hours of request.
Customer Support
In addition to requesting antigen tests, ECE programs were supported with guidance and best practices by our customer support team.
Emergency Ordering
ECE programs could submit ad hoc requests in cases of outbreaks or any related emergencies. These orders were rush delivered within 12 to 24 hours.
KEY RESULTS:
700
ECE PROGRAMS & K-12 SCHOOLS
SERVED
1,100,000
COVID-19 ANTIGEN TESTS PROVIDED
48
HOURS FROM ORDER REQUEST TO
DELIVERY
“Our mission is to increase the comfort and convenience of routine testing, without sacrificing accuracy, and reducing its costs.”
Mark Fasciano